Reputation Management & Guest Tour Memory Kits

Reputation Management

Here is your statement with the studies added directly below:

Our automated Reputation Management system streamlines the process of requesting customer reviews on Google Maps, allowing tour businesses to efficiently monitor and improve their online reputation. By automatically sending review requests and tracking feedback, the system helps maintain a strong online image and builds trust with potential customers, which directly supports business growth.

Supporting Case Studies

The Reputation Lab Study (2025):

81% of travelers read Google Maps reviews before booking, and businesses with more positive reviews are prioritized in local search results, leading to increased visibility, bookings, and customer loyalty.[thereputationlab]​

Mojarib.com (2024):

93% of consumers confirm that Google Maps reviews directly influence their decision to visit or purchase from a business, with positive reviews building customer confidence and negative reviews deterring new customers.[mojarib]​

ScienceDirect Study (2020):

Businesses with more positive Google Maps reviews are more likely to appear higher in local search results, attract more customers, and increase their revenue. Google Maps has become the fastest-growing review platform, outpacing competitors like Yelp and TripAdvisor.[sciencedirect]​

These studies confirm that Google Maps reviews play a critical role in building trust, enhancing visibility, and driving business growth for tour operators.thereputationlab+2

Guest Tour Memory Kits

Custom keepsakes for guest memories.

What Our Clients Say

"Japan Threads helped us increase our online reviews and guest satisfaction!""The memory kits are a hit with our guests!"